This program is called Check Disk (ChkDsk).Īlways backup your data before running any check disk (chkdsk) scans of your hard drive.
#Seagate tools for mac windows#
The Windows Operating System has a some great tools for testing hard drives. Then you will see three tabs: “Pass Info”, “Warranty Checker”, and “View Log File." You can also view a log about the test results by clicking on either “Pass Info”or “Fail Info”, depending on the results of the test, when the test is done next to the “Help” option. You can read the log by clicking on Help>View Log File. Long Generic (progress in 1% increments and may take several hours to complete)ĥ.) Upon completion of running the diagnostics, a log for each drive is saved to the program installation folder.You should backup all of your data before running tests that have options to “Fix”. Select the test that you would like to perform. A menu of the possible diagnostic tests is shown. Please safely remove all other hard drives except the drive(s) that you want to test.Ĥ.) Select the Tests to Run. Seagate, Samsung, LaCie, and Maxtor drive models are all supported drives. The setting “Turn off hard disk after” should be set to “Never” while running any SeaTools for Windows test.ģ.) Select the Drives to Test.Select “Change advanced power settings”.Click on the Start or Windows icon button in the bottom left corner of your Windows desktop.
Make sure you have the computer plugged in by power supply to a main wall socket. Power management controls may need to be suspended while doing very long tests. If the Dashboard diagnostic test produces a ‘fail’ result, we recommend you test the hard drive with the SeaTools diagnostic program before pursuing a replacement of the hard drive.ġ.) It is suggested to close all other applications before running hard disk diagnostic, in order to keep the drive focused on SeaTools as much as possible.Ģ.) Please keep the computer fully powered on. A pass or fail message from Seagate Dashboard could simply indicate other issues which do not warrant a hard drive replacement. Note: For a more thorough test of your external hard drive, we suggest using SeaTools for Windows. In MacOS, this icon will be in the Applications folder.Ģ.) On the left side of the Seagate Dashboard, click the drive on which you want to test. Some of these diagnostics test the drive hardware, as others test the logical hard drive features (partitions, sectors, file system, etc.)īe sure the drive is connected directly to the computer using a USB port, not using a docking station or hub.ġ.) Open Seagate Dashboard by double-clicking the Seagate Dashboard icon on the desktop. So, as I see it, Eau Rouge was the right path form start on.There are several methods for testing your Seagate hard drive. For example, you wouldn't see Macintosh HD, but the drive denomination, and not the used quantity, but the smart status, etc).
"Actually, the screenshot you sent is exactly the one if you have not activated Show All Devices, but only the Show Only Volumes option in the View Dropdown (there are subtle differences.
Sorry about so many links, but here is another one: But I suspect you have a lot of important stuff on your drive, and thus Erasing it is out of the question. That actually indicates that the drive would need to be erased and formatted before it can be recognized.
#Seagate tools for mac software#
Actually, for the Expansion Drive, according to that first link that I provided, there is no software available.ĭid you try to connect the drive to another USB port on the Mac Mini? Also, no matter where you connect it, can Disk Utility "see" the drive at all?Īlso, in doing some searching about your drive model and High Sierra, saw this link: Sorry you could not find anything on Seagate's site.
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